Complete privacy policy
sg777com Privacy Policy
sg777com is committed to protecting the personal information of every Filipino player who uses the platform. This Privacy Policy explains in plain language what information sg777com collects, the purposes for which it is used, the situations in which it may be shared, and the controls available to you as a player. By creating an account and using sg777com, you acknowledge that you have read and understood this policy.
1Information We Collect
sg777com collects personal information in the following categories:
- Registration data – your full legal name, date of birth, email address, mobile number, and residential address as provided when you create a sg777com account.
- Identity verification documents – government-issued ID, proof of address, selfie images, and other documents requested during Know Your Customer (KYC) procedures.
- Payment information – GCash mobile number, Maya account reference, bank account name and number (BDO, BPI, UnionBank, or other Philippine banks), GrabPay handle, Coins.ph details, and masked Visa or Mastercard card numbers.
- Transaction records – deposit amounts, withdrawal requests, bonus claims, game stakes, and win/loss history associated with your sg777com account.
- Device and usage data – IP address, browser type, device model, operating system, session duration, pages visited, and in-platform navigation paths.
- Communications – support chat transcripts, emails, and any other correspondence you send to sg777com.
- Responsible gaming data – deposit limit settings, self-exclusion requests, time-out preferences, and any information you voluntarily share about your gaming behaviour.
Important: sg777com never asks for your full ATM PIN, online banking password, or GCash/Maya full account password. If anyone claiming to represent sg777com asks for these details, treat it as a fraudulent request and report it to support immediately.
2How We Use Your Data
Personal information collected by sg777com is used for the following purposes:
- Creating and managing your player account and verifying your identity.
- Processing deposits, withdrawals, and bonus credits through Philippine payment channels.
- Confirming eligibility for promotions displayed on the sg777com Promotions page.
- Providing live customer support and resolving complaints or disputes.
- Maintaining gaming integrity, detecting fraud, and preventing account misuse.
- Sending operational communications such as withdrawal confirmations, one-time passwords, and security alerts.
- Administering responsible gaming tools including deposit limits and self-exclusion.
- Improving sg777com platform features, game performance, and user experience based on aggregated usage data.
- Meeting legal, regulatory, and licensing obligations applicable to sg777com.
sg777com will not use your personal data for purposes that are incompatible with those listed above without first obtaining your consent or as otherwise permitted by applicable law.
3Payment Data and Financial Information
sg777com handles payment-related information with a particularly high level of care. When you deposit or withdraw using GCash, Maya, GrabPay, Coins.ph, InstaPay or PESONet bank transfer, or a Visa or Mastercard card, only the reference information needed to process and reconcile the transaction is stored.
Full card numbers are not stored by sg777com. Card data passes through compliant payment processing infrastructure. Mobile wallet references are encrypted at rest and are not accessible to unauthorised personnel. Transaction amounts, timestamps, and payment provider references are retained as part of your account's financial history for legal compliance and dispute resolution purposes.
For more information about how deposits and withdrawals work at sg777com, visit the Deposit and Withdrawal page.
4Cookies and Tracking Technologies
sg777com uses cookies and similar technologies to deliver and improve the platform. Categories of cookies used include:
- Essential cookies – required to keep your session active, authenticate your login, and deliver core sg777com functionality. These cannot be disabled without affecting platform access.
- Functional cookies – remember your language preference, display settings, and recent game selections to make navigation quicker.
- Analytics cookies – collect aggregated, anonymised data about how players use sg777com pages and features. This data is used internally to improve the platform and does not identify individual players.
- Security cookies – help sg777com detect unusual activity, prevent fraudulent login attempts, and protect account integrity.
Most browsers allow you to manage or delete cookies through their settings. Disabling essential cookies may prevent you from logging in or completing transactions on sg777com.
5When and How We Share Your Data
sg777com does not sell personal data. Your information may be shared only in the following limited circumstances:
- Payment processors – GCash, Maya, GrabPay, Coins.ph, and banking partners receive only the data needed to process your specific transaction.
- Identity verification providers – third-party KYC services may process your submitted identity documents to confirm eligibility, subject to their own data handling standards.
- Game and platform providers – live casino, fishing game, Pusoy, and sports betting providers that power sg777com products may receive anonymised session data to support game delivery and technical support.
- Legal and regulatory authorities – sg777com will disclose information to government bodies, law enforcement, or regulators when required to do so by applicable Philippine law or a valid legal order.
- Fraud prevention and security services – data may be checked against fraud databases or shared with security partners to protect the integrity of the sg777com platform and its players.
Any third party receiving data from sg777com is required to handle that data in a manner consistent with applicable law and this Privacy Policy. sg777com does not authorise third parties to use your personal data for their own unrelated marketing purposes.
6How Long We Keep Your Data
sg777com retains personal information for as long as your account remains active and for a period after closure as required by applicable law. Financial transaction records, identity verification documents, and responsible gaming history may be kept for a minimum period to satisfy legal, regulatory, and anti-money laundering requirements even after an account is closed.
Usage data and analytics records are retained in aggregated or anonymised form beyond that period for internal performance review. When retention is no longer necessary and no legal obligation applies, sg777com securely deletes or anonymises the relevant records.
7Security Measures
sg777com maintains technical and organisational safeguards designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include:
- TLS encryption for all data transmitted between your device and sg777com servers.
- Encrypted storage for sensitive account information and identity documents.
- Role-based access controls that limit internal access to personal data on a need-to-know basis.
- Regular security assessments of the sg777com platform and supporting infrastructure.
- Multi-factor authentication availability for player accounts.
- Incident response procedures covering detection, containment, and notification in the event of a data breach.
While sg777com applies strong security measures, no system is completely immune to risk. Players also play an important role in protecting their own accounts by keeping login credentials private, using a unique password for sg777com, and logging out of shared devices.
8Your Privacy Rights
As a player registered with sg777com, you have the following rights over your personal information:
